Communication and Conflict Final Essay Example | Topics and Well Written Essays - 1500 words

Communication and Conflict Final - Essay Example In order to achieve the goals of conflict resolution, the mediator must have enough internal direction and good communication and interpersonal skills in order to come to an agreement with both parties (â€Å"Why Does Virginia Tech Have a Conflict Resolution Program?† 2009). Being able to speak eloquently and clearly as a mediator is a key role in how conflicts are negotiated. Both parties must feel like they understand what is going on within the conversation being had, not only with each other, but how the mediator is being understood by both parties. Good mediators are able to keep the subject at hand relevant to the discussion and can navigate difficult, at-times uncharted waters, so to speak. One approach to conflict is that â€Å" ‘we do not have to stay the way we are’; we all have more choices in conflicts tha[n] we assume† (Hocker, et. al., 1985, p. xi). According to Gerzon (2006), â€Å"As our world grows smaller, opportunities for conflict multiply. Ethnic, religious, political, and personal differences drive people apart--with potentially disastrous consequences--and its the task of perceptive leaders to bring them together again† (pgh. 1). Finally, a negotiator or person in conflict mediation needs to be helpful, above all things. If a negotiator is not helpful, chances are that the conflict could escalate or become blown out of proportion. Negotiators must seek to navigate that fine line which divides people who are at odds with each other. Being helpful is one of the key traits negotiators need to have in order to be successful at their job. Good negotiators are able to see any conflict from both sides and are able to navigate uncharted waters. The deft negotiator is one who nimbly and quickly thinks on one’s feet and can mediate in sticky situations. According to Britannica (2008), â€Å"[The creation of the such a one body, the League of Nations, was an idea strongly favored by